CRM & ERP Development

Custom Development (From Scratch)

In an increasingly complex business landscape, efficiency, integration, and automation are
the cornerstones of scalable success. At BPO Surge, we specialize in custom CRM
(Customer Relationship Management) and ERP (Enterprise Resource Planning) solutions
designed to connect your teams, centralize data, and automate workflows. From sales
pipelines to inventory management, we build systems that work the way your business
works intuitively, securely, and with room to grow.

What We Offer

Custom CRM Development

Lead capture, tracking & nurturing workflows
Sales pipeline automation and reporting dashboards
Customer segmentation, lifecycle tracking, and follow-ups
Integration with email, call systems, and social platforms
Role-based access and secure data permissions

Custom ERP Development

● Inventory, procurement, and supply chain modules
● Financial management and real-time reporting
● Human resources and payroll integration
● Multi-location management and scalability
● Custom workflows for industry-specific requirements

CRM/ERP Integration

● Bridge your marketing, sales, operations, and finance
● Sync with third-party apps (QuickBooks, HubSpot, SAP, Zoho, Salesforce, etc.)
● Centralize business data for better decision-making

Why Choose BPO Surge?

Tailored to Your Business

We don’t believe in off-the-shelf solutions. Every system is built around your business logic
and operational needs.

End-to-End Development

From requirements gathering to deployment and support we manage the full development
lifecycle in-house.

Scalable, Secure Architecture

Built with security, performance, and future growth in mind. On-premises or cloud
deployment available.

User Training & Documentation

Your teams are supported with intuitive interfaces, onboarding, and custom training
resources.

Post-Launch Support & Maintenance

Get peace of mind with regular updates, bug fixes, and feature enhancements.

get every single answers from here FREQUENTLY ASKING QUESTIONS

Do you build custom CRM/ERP solutions or configure existing platforms?

We offer both options. We can customize existing solutions like Salesforce, Zoho, or
Odoo, or build fully custom CRM/ERP systems from scratch tailored to your
workflows.

Can your systems integrate with our current tools?

Yes. We ensure seamless integration with your existing platforms such as
eCommerce systems, accounting software, HR tools, and third-party APIs for unified
operations.

How do you ensure data security in CRM/ERP solutions?

Our systems are built with enterprise-grade security protocols including encrypted
databases, secure access controls, regular backups, and compliance with industry
standards.

Do you provide training and support after deployment?

Absolutely. We offer full documentation, staff training, and ongoing technical support
to help your team use the system effectively and maximize ROI.

Contact us Today

Let’s Talk About Your Business

“Ideastech’s CRM transformed how we manage customer relationships. The intuitive interface and seamless automation have helped our sales team close deals faster and deliver better client experiences.”

Kylie

Inventory Manager