Welcome to BPO SURGE
Simplifying Your Business Operations with Professional Virtual Back Office Support and More
At BPO Surge, we recognize that exceptional customer service is more than just answering inquiries; it's about building trust, enhancing satisfaction, and fostering long-term loyalty. Our end-to-end customer support solutions are designed to align with your brand values, operational needs, and customer expectations. With a team of professionally trained agents, we deliver consistent, high-quality service across multiple channels including voice, email, chat, and social platforms. Whether you're looking to enhance your support operations or scale rapidly, we provide the infrastructure and expertise to help you exceed customer expectations at every touchpoint.
What We Offer
● 24/7 Multi Channel Support
Seamless assistance via phone, email, live chat, and social media to meet your
customers wherever they are.
● Product & Technical Support
Accurate, brand-aligned support for your products, services, or platforms—ensuring swift issue resolution.
● Order Management & Billing Assistance
Timely responses to order status inquiries, billing questions, and returns—boosting transparency and satisfaction.
● Dispute Resolution & Escalation Handling
Proactive issue management with clear escalation protocols, ensuring every concern is addressed with care.
● CRM Integration & Real-Time Updates
Direct alignment with your existing systems for streamlined workflows and data visibility
OUR Include SERVICES
With rates starting at just $7 per hour, our services are designed to fit your business’s budget and help you scale.
PRICING
$7/hour for standard back-office services
Custom pricing for web design, app development, CRM/ERP solutions, and more
No long-term contracts: You pay only for what you need
Scalable services: Add more hours or services as your business grows
Our Mission depends on your growth
Our mission is simple: to provide reliable, affordable virtual support, digital solutions, and custom technology development that enables local businesses to grow, improve efficiency, and deliver exceptional service to customers.
Industries We Serve
We specialize in helping restaurants and local businesses succeed, but our services are adaptable to a wide variety of industries:
Restaurants & Cafés
Retail Stores
Local Service Providers
E-commerce Businesses
Health & Wellness Providers
Professional Services
Startups & Entrepreneurs
Why choose BPO
SURGE For your business
Every agent is rigorously trained to represent your brand with consistency and care.
We tailor every process to your business, ensuring relevant, effective, and consistent
support.
Effortlessly expand or downsize based on demand—without compromising service
quality
Measured KPIs, detailed reporting, and continual quality monitoring to ensure
service excellence.quality
CONTACT US
Ready to take your business to the next level? Whether you're a startup aiming to build a solid operational foundation or an established company looking to boost efficiency and reduce costs, BPO Surge is here to support you. We specialize in cost-effective, high-quality outsourcing solutions tailored to your business needs—including back-office support, customer service, data entry, virtual assistance, and more. Our goal is to help you streamline operations, scale faster, and focus on what matters most: growing your business. Partner with BPO Surge—where process meets performance.
Phone: [+1 888 965 0335]
Email: [info@iogsolutions.net]
Location: [USA Office Portland, Oregon]
Let’s Talk About Your Business
Significant Business Growth
By blending our team’s expertise in delivering efficient, scalable outsourcing solutions with an unwavering commitment to excellence, we’ve helped businesses streamline operations and boost productivity like never before. At BPO Surge, our results consistently speak louder than words—because when your processes run smoothly, your business runs stronger.
get every single answers from here FREQUENTLY ASKING QUESTIONS
BPO Surge is a business process outsourcing provider that delivers customized
support services like customer service, data entry, virtual assistance, order
management, and more—helping businesses reduce costs and scale efficiently.
Startups, small-to-medium enterprises, and large corporations across industries like
eCommerce, real estate, logistics, and healthcare benefit from our tailored
outsourcing solutions.
Simply contact us through our website. We’ll schedule a free consultation to
understand your needs and create a customized outsourcing plan.
Yes, all of our services are fully customizable based on your business processes,
tools, time zones, and KPIs.
We focus on personalized service, transparent communication, skilled professionals,
and scalable solutions—all delivered with precision and flexibility.
Yes, we offer 24/7 operations to accommodate global time zones and ensure
uninterrupted service.
Absolutely. We follow strict security protocols and data compliance standards to
protect sensitive client information at all times.
Absolutely. We follow strict security protocols and data compliance standards to
protect sensitive client information at all times.
We serve a broad range of industries including technology, retail, healthcare,
logistics, real estate, SaaS, and more.
Yes, we can provide pilot projects or short-term trials to demonstrate value before
moving into a long-term engagement.
